Rhea M.
My boyfriend and I are first time homebuyers and have been working with Bernard Barbilla for a little over a year. Initially, we spoke with Bernard to get some advice on how to fix our credit to buy a home and then we would go back to him whenever we were ready to move forward with the home buying process. However, he went above and beyond and worked with us for a year and a half, running numbers and giving us all of our options. We eventually got approved for more than needed and was able to start the process. Throughout our experience with him, we were very pleased at how communicative and transparent he was regarding what was going on behind the scenes and where we were at almost daily. The process went by very quickly despite us being the first client to use the Chenoa DPA program and he was able to close us in 25 days! He's definitely a man of his word and extremely trustworthy, so I've been recommending Bernard to all my family and friends, and can see myself working with him again in the future.
Brandon H.
I highly recommend Crystal. She was very easy to work with, easy to get in touch with, and walked me through the process each step of the way. I’m glad we were able to work together, and will continue to do so for any future real estate endeavors.
Rex F.
Crystal and team had been very attentive and made sure that we’re always updated with any progress in throughout the application process. This is my 2nd time with CMG for my home loan needs and our experience is nothing but outstanding. Thanks again CMG for making this home purchase a breeze for us.
Wayne K.
Very professional and helpful throughout. I have several issues with personal stuff and questions throughout the process, but each and every one of them she helped me in friendly and professional manner. It was a joy to work with her in this buying process. Thank you Crystal!!
Wayne K.
Crystal had been extremely helpful from start to finish. I think I’ve asked a lot of questions and had bunch of concerns, but she was professional and thorough on each and every issue.
Patrick A.
Great service, highly-responsive and attentive to customers needs.
Patrick A.
Very professional, very helpful, very attentive to customers' needs.
Shuhong H.
Crystal is excellent!
Araceli B.
Crystal is very professional and helpful. We had a very good working experience with her. She is very knowledgeable and easy to work with. My loan process went very smoothly and fast. I would recommend her to my friends and looking forward to be working with her again in the future. Thanks Crystal for all your help. Araceli Bantay
Vu N.
I will definitely vote for Ms. Crystal Tani as the loan officer of 2022! My case is complicated due to my average credit scores, multiple sources of income, and the unpredictable errors from IRS records of my cosigner. We have gone through many obstacles and Ms. Crystal is always my hope by her enthusiasm, deeply understanding, and reachability. Please do not get mad if there will be many clients calling you: they are recommended by me! Thank you Crystal, and thank you CMG.
Rex F.
Crystal has been very helpful and patient with all the questions I asked throughout this process. The loan product she offered is something unique and I hope that I can take advantage of it as I venture on building an investment portfolio. Great experience overall and thankful to all the attention Crystal and her team put on to make this happened.
Allen J.
I can imagine that buying a home in today's economy, inflation continuing to rise and more stress all around when it comes to finances makes people feel uneasy and unconfident about purchasing a home. This is especially true for first time home buyers like myself. It's definitely a big decision and step that you'll take in life. Sometimes you just need a little bit of help and the right guidance. Moreover I think people always have a certain stigma about home loan processors and lenders, that they're only out to push you and get that loan so they could make their commission. From a glance, I know this testimonial might seem long, BUT it's worth the read. I was introduced to Crystal from a good friend already in his real estate journey, and when I mentioned that I wanted to purchase my first home, his first instinct was to refer me to Crystal. He already knew that she was the best choice in choosing a loan officer and lender to work with. After a couple emails back and forth I decided it would be best if we could talk in person. I needed to sit face to face to see what kind of person she is and if felt comfortable if I chose to work with her. We met the following week over and I had plenty of questions as real estate, loans, purchasing my home and everything in between was all new territory to me. Well, I dished everything out that first meeting, even circling back to some just to reclarify. Crystal had an answer for everything, and not just the kind of arbitrary answer, but she explained everything front to back, in detail. And from our initial meeting she was able to relieve my qualms about the process as a whole. I felt comfortable with her approach and her education to me. I felt like I could trust her, which I'm sure to many of you is an important factor when deciding who we work with in life. I felt like she was someone I had known for a long time, but yet had only met her that day. Finally, I felt like I really really needed to stand up, because little did we both realize, our initial meeting, which I thought might take 30 minutes, ended up being 3 hours. Crystal was always helpful in her guidance, from coming up with the best strategy given my finances and credit, to laying out the roadmap of things I'd need to take care of as we stepped into the entire process. She went above and beyond in her service, taking calls or texts even after hours or on weekends. By now you should easily have a fairly clear picture about how professional and committed she is to her clients. Finally on the day of closing, when it was time to sign a giant stack of papers and move to cross that finish line, she was there too, just in case I had any more or questions or needed to further understand something. And here I sit, in my new home, writing about my experience should you choose to do as I did and work with her. So, If you're looking for someone who is knowledgeable, professional and trustworthy, when you're looking for a home lender to work with, there's no more need to search. Get in contact with her.
Valerie A.
Thank you so much for your time and extraordinary effort in assisting me with my mortgage loan. You were constantly available for questions and information uploads and downloads. (even during times when you were not feeling well.)You made a very difficult and time-consuming process smooth, timely and a lot less nerve-racking. As I anticipate future home purchases, I look forward to working with you in the future. YOU ARE A ROCKSTAR! Thanks again for your professionalism and kindness.
Iris C.
I appreciate Crystal for being a part of our home buying journey. She was very attentive, direct, and gave us lots of information regarding the process. She is also very kind and easy to talk to. Thanks for guiding us through this process. Highly recommend!
Thomas L.
It was great to deal with Chrystal during all phases of the process she is very thorough